Giving customers what they want – embracing change and searching out new opportunities

Amid the gloom and doom about prospects for business one St Leonards company is busier than ever as it helps others to see the opportunities that exist by ramping up their online presence and coming to terms with ecommerce.

Fiona Allman-Treen, Managing Director of FAT Promotions, ( says her business is probably busier than it has been in months, as they help clients plan for the future: “People need to plant the seed now because in 90 days it’ll be a whole new world and if you can stay visible and active you’ll be there to serve a whole new wave of customers,” says Fiona.

To hear the full interview with Fiona click on the link below

FAT promotions doesn’t just talk the talk, it leads by example. Fiona says she moved her staff to home working a week before lockdown began and made the transition within 24 hours and she says they are ready to help others do the same.

Consultants and trainers, she says, have no excuse not to be using online tools to arrange online one-to-one sessions, to run webinars and get other training and coaching sessions off the ground: “It’s very easy to set up once you know how,” says Fiona.

Fiona and her team refuse to be downhearted, since she set the business up nearly two decades ago Fiona has created websites for businesses of all sizes and numbers the Falkland Islands Association among her clients, she says she ‘loves a challenge’.

In the last few weeks more people have been understanding more about shopping online and Fiona says that businesses have to adapt and have to give their customers what they want.

Check out all the video available on our YouTube channel…

Leave a Reply

Your email address will not be published. Required fields are marked *


Taking everyone at face value

‘Can archdeacons go to heaven?’ was a question that exercised medieval minds because it was this rank of the clergy – between the parish clergy and the bishop – which dealt with financial matters.  Today’s archdeacons remain concerned with matters of finance and buildings but I hope that the current Archdeacon of Hastings – whose […]

Back to school

Whether back to school or still at work, are you, your family, children, friends and colleagues menopause savvy? For most of us in the UK this summer, the weather’s not been great – but September has arrived, bathed in soft warmth and sunshine, marking the autumn equinox and the beginning of the academic year.  And […]